Case study

River Hunter Resort

A riverside resort 45 minutes from Pune, with views and food guests love, but an Instagram that wasn’t turning reach into bookings, a Google listing filed as a restaurant, and three different booking numbers in circulation.

  • ClientRiver Hunter Resort
  • IndustryResort and hospitality
  • ServicesGraphic Design, Social Media Marketing, Performance Marketing
  • Timeline2026 – ongoing

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River Hunter Resort project

The challenge

A riverside resort 45 minutes from Pune, with views and food guests love, but an Instagram that wasn’t turning reach into bookings, a Google listing filed as a restaurant, and three different booking numbers in circulation.

Our approach

We replaced generic graphic posts with real-footage Reels and festive carousels, ran click-to-WhatsApp Meta ads for the Diwali holidays and group stays, and fixed the Google profile and WhatsApp booking journey so every enquiry reaches one number and gets an instant reply.

Results

Our Diwali click-to-WhatsApp campaign started 126 WhatsApp conversations with the resort in nine days (3–11 Nov 2026), at about ₹26 per conversation, around one-fifth of the cost of the resort’s October engagement campaign.

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Approach
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